How to Fix a Citizen Eco-Drive Watch That Has Stopped

Citizen Eco-Drive watches are renowned for their reliability and innovative solar-powered technology, which eliminates the need for regular battery replacements. However, even the most reliable watches can encounter issues, and sometimes an Eco-Drive watch may stop working. This article will guide you through the possible reasons your Citizen Eco-Drive watch has stopped and provide detailed steps to troubleshoot and fix the problem.

Understanding the Citizen Eco-Drive Technology

Before diving into troubleshooting, it’s essential to understand how the Citizen Eco-Drive works. Unlike traditional quartz watches that rely on replaceable batteries, Eco-Drive watches use a solar panel under the dial to convert light into energy. This energy is stored in a rechargeable lithium-ion battery, which powers the watch. The watch can run for months or even years on a full charge without additional exposure to light.

Common Reasons Your Citizen Eco-Drive Watch Has Stopped

1. Lack of Light Exposure

   • Problem: The most common reason an Eco-Drive watch stops working is insufficient exposure to light. If the watch is stored in a dark place or covered by clothing for extended periods, the battery can drain.
   • Solution: Place your watch under direct sunlight or a strong artificial light source for at least several hours. Ideally, expose the watch to light regularly to keep it fully charged.

2. Power Save Mode

   • Problem: Many Citizen Eco-Drive watches come with a power save mode, which stops the hands to conserve energy when the watch is in the dark for a long time. While this feature saves battery life, it can lead to confusion if you’re unaware of it.
   • Solution: Bring the watch into the light and allow it some time. If the hands do not start moving after exposure, you may need to reset the watch.

3. Internal Issues

   • Problem: Internal issues such as a malfunctioning capacitor or circuitry can cause the watch to stop. Though rare, these problems may require professional attention.
   • Solution: If exposure to light doesn’t fix the issue, consider taking the watch to an authorized Citizen service center for diagnosis and repair.

How to Charge Your Citizen Eco-Drive Watch

Charging your Citizen Eco-Drive watch is straightforward, but there are some best practices to ensure optimal performance:

• Direct Sunlight: The most effective way to charge your Eco-Drive watch is to expose it to direct sunlight. A full charge can take several hours to a few days, depending on the model and the light intensity. Be careful not to leave the watch in extreme heat, as this can damage the internal components.
• Artificial Light: If natural sunlight is unavailable, you can use artificial light, such as fluorescent lamps. However, artificial light is less intense than sunlight, so the charging process will take longer.
• Avoid UV Light: While direct sunlight is ideal, avoid exposing your watch to UV light sources, like tanning beds, which can damage the watch.

Resetting Your Citizen Eco-Drive Watch

If your watch has stopped even after charging, you may need to reset it. The process varies depending on the model, but here are general steps:

1. Check the Manual: Always start by consulting the user manual specific to your Citizen model. The manual will provide instructions for resetting your watch.
2. Pull Out the Crown: Gently pull out the crown (the small knob on the side of the watch) to the time-setting position.
3. Set the Time and Date: Turn the crown to set the correct time and date.
4. Push the Crown Back: Push the crown back into its original position to restart the watch.

If these steps don’t resolve the issue, the watch might need a more complex reset or service.

Maintaining Your Citizen Eco-Drive Watch

To keep your Eco-Drive watch running smoothly, consider the following maintenance tips:

• Regular Light Exposure: Regularly expose your watch to light, especially if it’s stored in a drawer or worn under long sleeves.
• Keep It Clean: Wipe the watch regularly with a soft cloth to remove dirt and oils that can accumulate on the solar panel and reduce its efficiency.
• Service Regularly: Although Eco-Drive watches require less maintenance than traditional watches, it’s still important to have them serviced periodically by a professional to ensure all components are functioning correctly.

When to Seek Professional Help

If your Citizen Eco-Drive watch still doesn’t work after trying the above solutions, it may be time to seek professional assistance. Authorized Citizen service centers can diagnose and repair issues that aren’t fixable through simple troubleshooting.

• Battery Replacement: In rare cases, the rechargeable battery may need to be replaced, especially if the watch is several years old.
• Capacitor Issues: A faulty capacitor can prevent the watch from holding a charge. A professional can replace this component if needed.
• Water Damage: Although many Citizen Eco-Drive watches are water-resistant, prolonged exposure to water can cause internal damage. If your watch has been exposed to water and stops working, take it to a professional immediately.

Conclusion

Citizen Eco-Drive watches are a marvel of modern horology, offering a blend of sustainability, innovation, and convenience. However, like any piece of technology, they can encounter issues. If your Eco-Drive watch has stopped, start by ensuring it’s adequately charged through exposure to light. If charging doesn’t resolve the problem, try resetting the watch or consult a professional.

Regular maintenance and care will ensure your Citizen Eco-Drive watch continues to function reliably for many years. By understanding how your watch works and knowing how to troubleshoot common issues, you can enjoy the benefits of this cutting-edge timepiece without interruption.