Galaxy Watch Active 2 Rebooting Loop After Swimming: Causes, Solutions, and Prevention Tips

The Galaxy Watch Active 2 is a popular smartwatch known for its sleek design and numerous features. However, many users have reported a frustrating issue where the watch enters a rebooting loop, especially after swimming. This article will explore the potential causes of this issue, provide detailed solutions, and offer tips to prevent it from happening in the future.

Causes of the Rebooting Loop After Swimming

One of the main reasons the Galaxy Watch Active 2 enters a rebooting loop after swimming is due to water damage. Although the watch is marketed as water-resistant, this does not mean it is entirely waterproof. Water-resistant devices can withstand some exposure to water, but they are not immune to damage, especially if exposed to high water pressure or certain conditions like chlorinated water in swimming pools or saltwater in the ocean.

Water Ingress: Despite the watch’s water resistance rating, water can sometimes find its way into the device, especially if the seals or gaskets are damaged. Over time, exposure to water can cause corrosion on the internal components, leading to malfunction.

Software Glitch: Another possible cause is a software glitch triggered by water exposure. This can happen if the watch’s operating system fails to handle the moisture sensor data correctly, leading to a rebooting loop.

Physical Damage: Physical impacts during swimming or diving can cause the watch to malfunction. A hard knock against a pool wall or diving board can damage the internal components, leading to issues such as the rebooting loop.

Overheating: In some cases, the watch may overheat due to prolonged exposure to water or after intense physical activity while swimming. Overheating can trigger a safety mechanism that forces the watch to reboot repeatedly.

Solutions to Fix the Rebooting Loop Issue

If your Galaxy Watch Active 2 is stuck in a rebooting loop after swimming, there are several solutions you can try:

1. Perform a Hard Reset: The first step to try is a hard reset. This can help clear any temporary glitches that may be causing the issue. To perform a hard reset, press and hold the Power button and the Back button simultaneously until the watch powers off and the Samsung logo appears. Release the buttons and allow the watch to reboot.

2. Dry the Watch Thoroughly: If water has entered the device, drying it out might resolve the issue. Place the watch in a warm, dry place and allow it to air dry for several hours. You can also place it in a bowl of uncooked rice or use silica gel packets to absorb moisture.

3. Update the Firmware: Ensure that your watch is running the latest firmware. Samsung frequently releases updates to fix bugs and improve performance. You can update the firmware through the Galaxy Wearable app on your smartphone.

4. Contact Samsung Support: If the rebooting loop persists, it may be necessary to contact Samsung Support for further assistance. The watch may need to be repaired or replaced if it has sustained significant water damage.

5. Use Water Lock Mode: To prevent future issues, always activate the Water Lock mode before swimming. This mode temporarily disables touch input and ensures that the water resistance mechanisms are fully engaged, reducing the risk of water damage.

Preventing the Rebooting Loop in the Future

1. Avoid Prolonged Exposure to Water: Even though the Galaxy Watch Active 2 is water-resistant, it’s best to avoid prolonged exposure to water, especially in harsh conditions like saltwater or chlorinated pools.

2. Regularly Check the Seals: Over time, the seals that protect the internal components of the watch can degrade. Regularly check for any signs of wear and tear, and replace the seals if necessary.

3. Use a Protective Case: Consider using a protective case designed for water activities. These cases provide an extra layer of protection against water ingress and physical damage.

4. Avoid High Impact Activities: Avoid activities that could result in strong impacts to the watch, such as diving or water polo. These activities increase the risk of damaging the watch and causing issues like the rebooting loop.

5. Regular Maintenance: Regularly clean your watch and ensure that it is properly maintained. This includes wiping it down after exposure to water, especially saltwater, and ensuring that all buttons and sensors are functioning correctly.

Understanding the Limits of Water Resistance

It’s important to understand the limits of your Galaxy Watch Active 2’s water resistance. The watch is rated at 5 ATM, which means it can withstand pressures equivalent to a depth of 50 meters. However, this rating does not mean the watch is suitable for all types of water activities. For instance, it is not recommended for high-speed watersports, diving, or exposure to hot water (e.g., in a hot tub or sauna).

Water Resistance Ratings Explained:

RatingWater Depth (Meters)Activities
3 ATM30Rain, Handwashing
5 ATM50Swimming, Shallow Snorkeling
10 ATM100Snorkeling, Free Diving
20 ATM200Scuba Diving, High-Speed Watersports

This table shows the different levels of water resistance and the corresponding activities that are safe for each level. As seen, the 5 ATM rating of the Galaxy Watch Active 2 is sufficient for swimming but not for more intense water activities.

User Experiences on Reddit

Many users have taken to Reddit to share their experiences with the Galaxy Watch Active 2 rebooting loop after swimming. Some common themes from these discussions include:

1. Mixed Results with Water Lock Mode: While some users report that using Water Lock mode helps prevent issues, others have found that it does not always work, especially in saltwater environments.

2. Reports of Permanent Damage: Several users have reported that their watches suffered permanent damage after repeated exposure to water, leading to issues beyond just the rebooting loop, such as screen flickering and battery drain.

3. DIY Solutions: Some users have shared DIY solutions, such as using a hairdryer to dry out the watch or disassembling it to check for water damage. However, these methods are risky and can void the warranty.

4. Warranty Claims: Many users who experienced this issue successfully filed warranty claims with Samsung, receiving repairs or replacements. However, the success of these claims can vary depending on the circumstances of the damage.

Conclusion

The Galaxy Watch Active 2 is a capable and stylish smartwatch, but it has its limitations when it comes to water exposure. While it is marketed as water-resistant, this does not guarantee protection against all forms of water damage, especially in challenging conditions like swimming pools or the ocean. Users experiencing the rebooting loop issue after swimming should try the solutions outlined above and take steps to prevent future occurrences. By understanding the limits of the watch’s water resistance and following best practices for care and maintenance, users can enjoy their Galaxy Watch Active 2 for years to come without encountering this frustrating problem.

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